A+ Animal
DAG Tech’s A+ Animal is an extensive IT Services plan.
Best-in-Class IT SUPPORT, IT SECURITY, MONITORING, and TECHNOLOGY GUIDANCE
Onboarding process:
- Press signup and checkout.
- You will immediately receive an email with a link to schedule your onboarding call, and helpdesk contact info to immediately file any technology issues.
- All included services will be deployed within 30 days of sign-up.
Included Services:
Managed IT Services
End-to-end technology management.
computers, mobile, cloud, data, and networks
Includes
Managed IT Security
Iron-clad, comprehensive technology security.
computers, mobile, cloud, data, and networks
Includes
24/7/365 IT Support
Tech support any day and any time.
includes unlimited fast-response support and helpdesk
Includes
Procurement & Provisioning
Amazing technology, from top vendors, at competitive prices.
new employee deployments accurately and on-time
Includes
Technology Guidance & Success
Architected by DAG Tech’s world-class CxO team.
we guide technology to turbo-charge and secure your business
Includes
IT Software Suite
Winning IT strategies require powerful IT software.
A+ Animal includes everything necessary.
Included with A+ Animal |
For | Provided By |
Professional Services Automation (PSA) | Support desk | Datto Autotask |
Pro-active and automated technology maintenance |
All technology | DAG Tech Blackjack |
User onboarding & offboarding |
Employee changes | DAG Tech Setsail |
Anti-virus/malware/phishing, End-point Detection & Response (EDR) | All computers | SentinelOne Complete |
Remote Management and Monitoring (RMM) | All technology | Datto RMM |
Vulnerability Scanner | All resources | CyberCNS |
Backup software and storage | Local user data | CloudBerry Backup |
Technology Asset Management (TAM) and inventorying | All technology |
Snipe-IT |
Spam, malware, phishing, and threat prevention |
Avanan | |
DMARC E-mail validation | DMARCLY | |
Website change detection (defacing, hacked) |
All websites |
Fluxguard |
Managed Domain Name Services (DNS) hosting | All domains | Cloudflare |
Cloud services monitoring | All services | PRTG |
Internet circuit monitoring |
All circuits | PRTG |
Network monitoring | All network devices |
PRTG |
Legal Language: DAG Tech A+ Animal Service Level Agreement (SLA)