DAG Tech’s A+ Animal is an extensive IT Services plan. 

Best-in-Class IT SUPPORT, IT SECURITY, MONITORING, and TECHNOLOGY GUIDANCE

Comprehensive IT solution. Unlimited IT support. Integrated IT security suite.

Priced per user. Flat. No additional fees.

Monthly and Contract pricing options.

C-level technology guidance - monthly State of the Technology report.

Expert technical team.

 

Onboarding process:

1. Press signup and checkout.
2. You will immediately receive an email with a link to schedule your onboarding call, and helpdesk contact info to immediately file any technology issues.
3. All included services will be deployed within 30 days of sign-up. 

 

Included Services:

Managed IT Services

End-to-end technology management.
computers, mobile, cloud, data, and networks

Includes

Around-the-clock technology monitoring

Reliability and high-availability assurance

Pro-active vendor-recommended maintenance

Continual software updates and configuration improvements

Documentation of technology solutions

DAG Tech Network Operations Center (NOC) monitoring and response

Managed IT Security

Iron-clad, comprehensive technology security.
computers, mobile, cloud, data, and networks

Includes

Around-the-clock security monitoring

In-office, remote, and work-from-anywhere security

User, end-point, wireless and network, cloud, and data security

Public Internet resources security

Continuous security assessment and hardening

Security policy development

24/7/365 IT Support

Tech support any day and any time.
includes unlimited fast-response support and helpdesk

Includes

Services Automation systems for instant resolutions

Always-there IT Helpdesk

Dedicated, assigned support team

Well-trained, friendly and highly professional agents

Procurement & Provisioning

Amazing technology, from top vendors, at competitive prices.
new employee deployments accurately and on-time

Includes

Accurate and timely employee onboarding and offboarding

Provisioning of technology hardware, software, and licensing

Life-cycle Management and standardization of all technology

Fleet Management of end-user computing devices

Industry-wide Procurement Desk

Access to top technology vendors and preferred pricing

Custom estore.dagtech.com instant ordering

Technology Guidance & Success

Architected by DAG Tech’s world-class CxO team.
we guide technology to turbo-charge and secure your business

Includes

DAG Tech CxO advisory (fractional CTO, CISO, CICO, CIO)

Easy to read, yet comprehensive, monthly “State of the Technology” report

Actionable assessments, accurate grading, and clear guidance

In-depth security analysis

Project and Improvement roadmap

Technology Success Program for ongoing quality assurance

Dedicated Technology Success advisor

IT Software Suite

Winning IT strategies require powerful IT software.
A+ Animal includes everything necessary.

Included with A+ Animal	For	Provided By
Professional Services Automation (PSA)	Support desk	Datto Autotask
Pro-active and automated technology maintenance	All technology	DAG Tech Blackjack
User onboarding & offboarding	Employee changes	DAG Tech Setsail
Anti-virus/malware/phishing, End-point Detection & Response (EDR)	All computers	SentinelOne Complete
Remote Management and Monitoring (RMM)	All technology	Datto RMM
Vulnerability Scanner	All resources	CyberCNS
Backup software and storage	Local user data	CloudBerry Backup
Technology Asset Management (TAM) and inventorying	All technology	Snipe-IT
Spam, malware, phishing, and threat prevention	E-mail	Avanan
DMARC E-mail validation	E-mail	DMARCLY
Website change detection (defacing, hacked)	All websites	Fluxguard
Managed Domain Name Services (DNS) hosting	All domains	Cloudflare
Cloud services monitoring	All services	PRTG
Internet circuit monitoring	All circuits	PRTG
Network monitoring	All network devices	PRTG

Legal Language: DAG Tech A+ Animal Service Level Agreement (SLA)