DAG Tech Technology Support Suite (TSS)
DAG Tech’s Technology Support Suite (TSS) consolidates necessary technology tools into a single product.
- Helpdesk Services – web based Helpdesk portal with dedicated login, voice helpdesk
- BlackJack – formalized pro-active maintenance schedules
- Always-Ready Remote Software – permanently installed remote connectivity software which allow support technicians access to your workstations and servers, in order to conduct pro-active maintenance and respond to helpdesk request
- On-Demand Remote Support Software – temporary use remove connectivity software
- End-User Remote Desktop Software - connect to your office computer when you are away
- Inventory Reporting – product an inventory report for all connected computers